We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.
What information do we collect
This website collects and stores data from the following:
- Contact form
We collect your name and email address
We will never share your information other than for the purpose for which it was provided to us.
Linking to other websites
juleshealinggems.co.uk may contain links to other websites. A link to a third-party website does not imply endorsement – you must use your own judgement to decide whether the information or service on that website is suitable for your needs. If a website is not linked to ours, this does not mean or imply that it is unsatisfactory. The linked websites are regularly reviewed in the light of customer usage and feedback.
We are not responsible for the content of any linked website and cannot take responsibility for the consequences of your using the information or services on linked websites. We cannot guarantee that these links will work all of the time.
Websites that we link to may have ‘Terms and conditions’ that are different from ours. Do not assume that our ‘Terms and conditions’ apply to other websites
Security and virus protection
No data transmission over the internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, such transmission is at your own risk. We will not be liable for any damages or loss arising out of or resulting from any unauthorised access to, alteration to or modification of information contained on this website.
We make every effort to check and test our website during production. You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system. It is always wise for you to run an anti-virus program on anything you download from the internet.
We accept no liability for any loss, disruption or damage to your computer system or your data caused by using this website or arising as a result of having used the website.
Information we collect from you
Information that we may automatically collect in relation to your visits to this Website does not identify you personally. It provides us with data about how you use juleshealinggems.co.uk and engage with us. We use this information to improve our services and make them more useful to you. The information we collect includes some or all of the following:
+ Technical information
We collect your Internet Protocol (IP) address and details of which type of web browser you used.
+ Information about your visit to this Website
We collect data about your visit to the website. Once again this information does not identify you personally. This data includes:
- The pages you visited, when (date and time) you visited them and how long you visited them for
- The website address from which you accessed this site
- The website address from which you exited this site
- Queries via the site’s search engine
- Internet browser and devices used
We collect information on how you use the site, through cookies.
What we do with the information we collect
We use the information that we collect to understand your needs and provide you with a better service, including the following:
- respond to any request/feedback you send us, if you’ve asked us to
- send email alerts to you, if you request them
- analyse, evaluate and improve this Website via data amalgamated from multiple visitors, which does not identify you personally
Where your data is stored?
We store your data on secure servers.
How long do we keep your information?
We will not retain data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations. The only exceptions to the periods mentioned above are where:
- the law requires us to hold your personal information for a longer period, or delete it sooner
- you have unsubscribed from a service (eg email newsletter)
- you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law
Who do we share your information with?
As required by law, we may disclose information to government bodies and law enforcement agencies for their enforcement purposes. We will never share information other than for the purpose for which it was provided to us.
Jules Healing Gems will never sell your personal information.
As an individual whose personal data is processed by Jules Healing Gems
- The right to be informed
- The right to access the data we hold on you
You also have the right to ask for the personal data that we have about you to increase your awareness of and allow you to verify the lawfulness of the processing. To protect your privacy we may ask you to verify your identity.
- The right to have your data rectified if it is inaccurate
If you believe that personal data we hold on you is inaccurate or misleading then you have the right to request that it is rectified.
- The right to erasure (in limited circumstances)
In some circumstances, you can ask for your personal information to be deleted, for example:
- your personal information is no longer needed for the reason it was collected in the first place
- you have removed your consent for us to use your information (where there is no other legal reason us to use it)
- there is no legal reason for the use of your information
Please note that we cannot delete your information where:
- we’re required to have it by law
- it is necessary for legal claims
- The right to have your data restricted or blocked from processing
In certain circumstances, if you raise a complaint on how we have handled your personal data, you may also request that we ‘restrict processing’ meaning that the data will be preserved from further processing ‘as evidence’ either while we investigate your complaint or to support your complaint to the ICO.
- The right of data portability (in limited circumstances)
Where you have provided your personal data directly to us that is processed by automated means and is done so purely on the basis of your consent, then you will have the right to obtain and reuse your personal data in an electronic format for your own purposes across different services.
- The right to object to direct marketing
You have an unconditional right to object to direct marketing at any time. As noted within this policy juleshealinggems.co.uk will not send you direct marketing without your consent and you can withdraw your consent at any time by selecting the ‘unsubscribe’ link within each email.
- The right to object to the processing of your personal data
Processing is the term under data protection law that describes all uses of your personal data. This will include the collection, sharing, storage, retention and destruction of your data.
If you would like to exercise your right of access in relation to information held on you by Jules Healing Gems, email email@example.com
If you have any specific data protection queries or concerns, you can address it to firstname.lastname@example.org
How can you make a complaint about how your data is processed?
If you are dissatisfied with any aspect of how Jules Healing Gems processes your personal data, you can lodge a complaint with the Information Commissioner’s Office, the data protection regulator in the UK.
Jules Healing Gems
Unit 2, Ellon Shopping Centre
Phone: 01358 724440